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Shipping & Returns » Shipping, Taxes & Handling


Free Shipping

At Annaliviajewellery.com we offer free shipping on all orders placed within Canada.


Shipping within Canada

Orders are sent via Expedited Parcel Post unless otherwise specified. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Toronto, ON and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.

Taxes

At AnnaLivia Jewellery we like to make life simple, so we’ve included any taxes payable in our posted prices.

If an order is shipped to the following provinces or territories, the following taxes are included in the price listed and paid by the consumer:

  • British Columbia (BC) – 5% GST on merchandise and freight
  • Alberta (AB) – 5% GST on merchandise and freight
  • Saskatchewan (SK) – 5% GST on merchandise and freight
  • Manitoba (MB) – 5% GST on merchandise and freight
  • Ontario (ON) – 13% HST on merchandise and freight
  • Quebec (QC) – 5% GST on merchandise and freight
  • New Brunswick (NB) – 13% HST on merchandise and freight
  • Nova Scotia (NS) – 15% HST on merchandise and freight
  • Prince Edward Island (PE) – 5% GST on merchandise and freight
  • Newfoundland (NL) – 13% HST on merchandise and freight
  • Northwest Territories (NT) – 5% GST on merchandise and freight
  • Yukon (YT) – 5% GST on merchandise and freight
  • Nunavut (NU) – 5% GST on merchandise and freight

Canadian taxes are not included on orders shipped outside of Canada. However, orders shipped outside of Canada are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination. These fees are collected by the carrier or brokerage company and members are responsible for paying them. AnnaLivia Jewellery is unable to give estimates for these fees. Please contact your local customs office for more information.

Shipping to the USA

Orders sent to the USA are shipped by Xpresspost. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties,taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Annaliviajewellery is unable to provide estimates for customs fees. Check with your local customs office for more information.

Method Order total Rate Delivery
Xpresspost up to $1000 $19.00 4-10 business days

International Shipping

Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit the Canada Post website.

Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Annaliviajewellery is unable to provide estimates for customs fees. Check with your local customs office for more information.

Method Order total Rate Delivery
Air Mail up to $200 $50.00 1-4 weeks
$200-400 $70.00
$400-600 $85.00
$600-1000 $98.00